AttemptsEmail · Feb 26→Email · Mar 2→Email · Mar 6→Call · never tried
Three emails, no reply. Pick up the phone.Rule: 3 unanswered emails on one request escalates to a call. Your 10:30 block is open.
Call her, say the case is fine, and walk her through the signature on the phone.
WHY She has opened the envelope twice without signing and has not answered three emails. Email is not the channel. On the phone you can reassure her the case is fine and get the signature in the same call.
SMSmith HouseholdJohn & Mary SmithCarrier follow-upClient update dueOverdue 2 days
Confirm Novant received the APS request, then tell John you did.
WHY Carrier requested records 6 days ago with no confirmed receipt. John has not heard from you in 5 days. Both halves matter: chase the carrier, then say you chased them.
Tell him underwriting is still open and he does not need to do anything.
WHY Pending 8 days, last contact 6 days ago. Nothing has changed, which is exactly when clients assume something went wrong.
Scheduled and on trackNothing needed from you unless something changes
Nora Kessling · underwriting day 12, labs in. Review Mar 21.
Sylvia Bant · CPA review, she asked for two weeks. Follow-up set Mar 17.
Hollis Grieve · Table B call booked tomorrow 2:00.
Who has not heard from you
Every active household, by days since your last outbound contact
23dPRProsser HouseholdElena & Doug ProsserPlaced Mar 2. No delivery follow-up logged.Retention risk
14dVOOkafor HouseholdVance Okafor · singleWaiting on his CPA. Two unanswered messages.Going cold
9dADDuquesne HouseholdAline Duquesne · singleApplication blocked on her signature.Going cold
6dTMMarchetti HouseholdTheo Marchetti · singleIn underwriting. Nothing to report, which is the point.Update due
5dSMSmith HouseholdJohn & Mary SmithMary's question from Mar 1 is still unanswered.Open question
HOUSE RULE
No active household goes past 7 days without hearing from you, and no request gets a fourth email. Three unanswered emails escalates to a call, booked into your first open block. Magellan drafts, you approve.
The rest of the book
Open what you need
›Opportunities28 open · $186,400 AP
New lead4
Discovery6
Recommendation5
Application4
Underwriting6
Approved2
Placed7
›Case operations3 need action · 6 waiting normally
3
Needs action today
4
Carrier follow-up due
6
Waiting normally
5
Waiting on client
2
Recently approved
2
Stalled cases
›What it takes, for youCalibrated on 214 closed opportunitiesUnlocked
READ ON THE YEAR
Your average case is up 39% but you are writing 4 fewer contracts than pace. Income is fine right now. The exposure is Q4, when case size normalizes and volume is what carries you.
Annuity goal tracking
Needs 25 closed opportunities before a forecast is worth trusting.
9 of 25 closed
Medicare AEP forecast
Unlocks Sep 1 with a third season of enrollment history.
2 of 3 seasons
›Leaders Club · Maui3 of 4 requirements on pace · $68,400 AP to goQualifying
Guardian production year ends Dec 31
Two guests included
$68,400
Annualized premium still needed. That is 9 cases at your current average.
Lives is the binding requirement. You need 7 more insured lives and your last 6 cases were households you already had. Two term policies on the Nolan kids would clear it.
›Carrier bonuses and spiffs$6,850 earned · $9,400 still reachable$6,850
›This week14 advanced · 5 submitted · 4 placed
14Opportunities advanced a stage
5Applications submitted
4Policies placed and enrollments completed
3Stalled opportunities recovered
12Client updates sent
91%Active opportunities with a defined next step
SM
Smith Household
John Smith, 54 · Mary Smith, 64 Charlotte, NC · ·
Active clientLifeMedicareDebt strategyLast contact 5d
SUMMARY
John and Mary are reviewing life insurance and retirement income options. Life application is currently in underwriting review. Mary becomes Medicare eligible in November.
Log a touchOne tap. Resets the silence clock and counts toward escalation.
Who is in this household
People and entities. Each one has its own file.
JSJohn Smith54 · Insured on 1 policy
BirthdayApr 12, 1971
Insurance age changesApr 12 · 34 days
TobaccoNever
OccupationOperations manager
Mobile
MSMary Smith64 · Owner · Beneficiary
BirthdayNov 12, 1961
Turns 65Nov 12 · IEP opens Aug 1
TobaccoNever
OccupationDental hygienist
Mobile
TRSmith Family Irrevocable TrustILIT · executed 2019
RoleOwner and beneficiary
TrusteeNathan Rell
Policies held1
Funding3 of 4 steps
One step open
Add a person or entityChild, beneficiary, trust, or business
34dJohn's insurance age changesAug 1Mary's Medicare window opensJun 3Policy anniversary · PUA windowSep 828th wedding anniversaryMay 22Ann graduates high school
Beneficiaries across the household
Read from each contract. The policy stays the source of truth.
NamedOn policyShareLevelStatus
Smith Family Irrevocable TrustEntity · trustee Nathan RellGuardian WL · John100%PrimaryNot yet updated
Mary SmithSpouseGroup term · John100%PrimaryCurrent
Ann SmithDaughter · 17Group term · John50%ContingentMinor
Caleb SmithSon · 14Group term · John50%ContingentMinor
Not namedNo contingent on recordMary's 403(b)—ContingentMissing
Two minors named directly. Ann and Caleb are contingent on the group term with no trust or custodian in place. If a claim were paid while either is under 18, it would go through a court-appointed guardian. Worth raising with their attorney, who is already engaged.
Mary's 403(b) has no contingent beneficiary. Not your contract, but it is a five minute fix and it comes up at every estate review.
Ann turns 18 on May 22. She becomes eligible for her own record, and she has been a named beneficiary in this family since she was 10.
Life insurance · John
Action dueGuardian · $12,000 AP60% of Application
Next step
Verify banking information
Owner: You · Due today
Application envelope2 missing7 of 9 required documents ready
Medicare · Mary
On trackEligible Nov 160% of Discovery
Next step
Confirm prescriptions and preferred pharmacy
Owner: You · Due Mar 12
Debt strategy · Household
StalledPaused since Feb 24
Next step
No next step
Nothing scheduled for 13 days
Recent interactions
Last 30 days
Mar 7
Carrier update
Guardian requested attending physician statement from Novant Health. Requirement added to case.
Mar 4
Call · 22 min
Reviewed the application with John. He wants Mary added as owner rather than beneficiary and will ask their attorney whether the trust should hold it instead.
COMMITMENT DETECTEDJohn said he would speak with the attorney this week. A Thursday follow-up fits, since he mentioned the meeting is Wednesday.
Mar 1
Email · inbound
Mary asked whether her supplement plan choices affect John's life application.
UNRESOLVED QUESTIONNot answered yet. Short answer: they are unrelated. Worth closing so it does not resurface at delivery.
Feb 24
Meeting · 51 min
Presented the recommendation. Both agreed on $12,000 annual with a 60/40 base to paid-up additions split.
Suggested outreach
CLIENT UPDATE DUE
Application has been pending 8 days and the client has not received an update in 6 days. Nothing is wrong, which is worth saying out loud.
OPEN QUESTION FROM MAR 1
Mary's supplement question is still unanswered after 8 days.
Household documents
John · Driver's license
Expires Aug 2026 · used in 1 application
Valid
Bank statement
Dated Dec 2025 · Guardian wants 60 days or newer
Stale
Smith Family Trust
Executed 2019 · no expiration
Valid
Mary · Driver's license
Expired Jan 2026 · replacement task created
Expired
My book
Your real households and opportunities. Saved to this browser.
Carriers
Your appointed carriers and what each product pays.
Commission schedules
One block per carrier, one row per product, because a comp grid pays differently on every product. These drive every commission figure in the app.
Training
Licenses, continuing education, and season readiness.
Example
This is what yours will look like
Example hours, courses and licenses so you can see how it works. Set it up and every number becomes yours.
CE hours
0
of 0 required
Your usable window
CompletedScheduledUnusableRenewal
What you still owe
North Carolina resident · life and health
RequirementHoursStatusSource
Your numbers
Entered by hand and kept here
Your numbers
Update these as you go
Hours requiredYour state total for the cycle, ethics included.
Hours completedAdded up from the courses below.0
Ethics hoursCounted inside the total, but nothing else satisfies it.0
License renewsEverything counts backward from here.
AHIP completedLeave blank until you pass it this season.
Courses completed
Nothing logged yet
CourseProviderHoursCompleted
Log each course as you finish it and the ring, the pacing, and the hours left all update. Keep your certificates in Sircon, this is just the running count.
IMO and FMO training requirements
Whichever deadline comes first is the one that counts
Producer profile
Shown in the sidebar and on exports
National Producer NumberYour NPN from NIPR.
Resident stateTwo letters.
Licenses and appointments
Entered by hand, tracked here
License or appointmentStateRenewsStatus
Where things live
Magellan tracks the dates, the sites hold the record
CESirconCourse history, CE transcript, license and appointment statusOpen
NPNNIPRYour licenses and carrier appointments, all states on one reportOpen
CEWebCEContinuing education courses, state approved, reports to your transcriptOpen
CERegEd CE CentralCourse catalogue, AML and annuity training, transcript and state filingOpen
ACAHealthSherpaACA enrollment and marketplace quotingOpen
AHIPAHIP Medicare trainingOpens each June. Carrier certifications follow it.Open
Home
Leads
Filter, select, then work them in a queue.
0 selected
Scripts
What you say, by product. These appear beside you while you dial.
Objection library
Objections kept here are shared across every script for the products you tag them with, so you write a rebuttal once and it shows up on every relevant call. Objections written inside a single script stay with that script.
Business overview
What you earned, what it cost you, and what is working.
Agency
Your downline, their production, and what your overrides add up to.
Production is entered by hand each month. Overrides are calculated from your percentage and flow into your income goal as a separate line, so you can see how much of your year depends on other people writing business.
Lead reports
How each source and product actually performs, from contact to placed case.
Academy
Training you keep, in one place. Build it as you find things worth keeping.
Webinars and live training
Video library
Setting up Magellan
Ten steps, about an hour. Do them in order, because each one feeds the next.
1
Set your annual income goal
10 min
Enter gross commission for the year, not take-home and not premium. Everything else is built from this number.
Underneath it, four buckets come out before you keep anything: taxes, operating, leads and marketing, and a chargeback reserve. What is left is take-home.
Each row has a % / $ toggle. Operating and Leads default to dollars, because your E&O premium does not rise when you raise your goal. Taxes and reserve default to percentages, because they genuinely scale.
Set the tax percentage with your CPA, not from a rule of thumb. And remember Magellan only tells you the number. The money has to move to real accounts.
2
Describe your business mix
5 min
Medicare share of new business, commission per enrollment, and renewal per member. Then your average first-year commission on life and annuity.
Leave the toggle on My estimates for now. After twelve closed cases, switch to Use my actual numbers and it calculates your real mix from what you have placed. It will not pretend before then.
3
Read the activity guide
2 min
Nothing to enter. Your income goal worked backward into placements, applications, recommendations, conversations and leads worked.
Write down the weekly column. A week is something you can schedule. A year is not.
4
Add carriers and commission schedules
20 min
The longest step and the one that pays off most. Every commission figure in the app comes from here.
Add a carrier, then add products under it
Percent of premium for life, flat per enrollment for Medicare
Use the as earned, no advance toggle for carriers that do not advance
Hit the green Save product when each one is complete
Under each product is a plain-English line showing what it pays on a sample premium. Check that against a statement you have actually received. If it is wrong here it is wrong everywhere.
5
Products, links and scripts
15 min
Edit Products you write so it matches how you sell. Add carrier portals and quoting tools under Lines of business.
Set your phone and email handoff. For RingCentral, turn on click to dial inside the desktop app, then set it as your system default for TEL and CALLTO.
Then write your scripts. Write the objection responses now, while you are calm. You will not write them well at 2pm with someone on the line.
6
Training and licenses
10 min
Opens as a worked example. Click Set up my training to clear it.
Enter your NPN and resident state, your required hours and renewal date, then log courses as you finish them. Add every license and appointment with its renewal date.
The usable window subtracts September onward, because certification season and AEP will take that calendar whether you planned for it or not.
7
Back up, and mean it
2 min
Your entire book lives in one browser on one device. Clearing your cache takes it with you.
Friday afternoon, hit Back up now and drag the file into Google Drive. Ten seconds. Keep the last few rather than overwriting.
A backup sitting in your Downloads folder is not a backup if the laptop is the thing that dies.
8
Add your first household
5 min
Name the household, then add people. Each person has a first name, last name and goes by.
Open an opportunity from the household. Pick the product and carrier, enter the premium, and it tells you what the case is worth if it places.
9
Import and work leads
when you buy a list
Import a CSV, map the columns, and tag the batch with a product and source. That tagging is what makes the right script appear when you call.
Filter the table, select what you want, and add it to the call queue. Choose straight through or cycle back, which works a batch then starts again at the top of that batch.
Old leads can be exported for a marketing drip and tagged so you do not blast the same people twice.
10
Then just log everything
daily
Use Log activity after every call, email and text. It creates the follow-up task with a due date so nothing depends on memory.
Check Income weekly and enter what actually landed against each placed policy. Expected versus received is easy. The variance between them is where the money hides.
A CRM with perfect settings and no activity tells you nothing. A CRM with rough settings and every call logged will tell you within a month which of your assumptions were wrong.
What this does not do
No email or calendar sync. It hands off, it cannot read back.
No sync between devices. Each browser holds its own copy.
No Sircon or NIPR feed. Licenses and CE are entered by hand.
No file storage. Documents stay in your carrier portals and Drive.
Most of these need a server. When you outgrow browser storage, that is the conversation to have.
Cases
Every open opportunity, by stage.
Section
Income
Built from your own opportunities and commission schedules.
Placed policies
Enter what actually landed
Still working
Open opportunities and what each is worth if it places
Households
412 households · 28 with open opportunities
/
Recently worked
Last 5
All households
Nothing matched thatTry a last name, a first name, or part of an email address.
Leads
Leads live here until you make contact. Nothing reaches the pipeline or the dashboard until someone answers.
190
Untouched Held for marketing
12
Working Contact attempted
10
Converted Now households
2
Bad data Needs review
Import
CSV, XLSX, or a vendor feed
Drop a lead file heremedicare_t65_march.csv · 214 rows detected
Column mapping
first_name + last_name→Contact name
spouse_name→Second household adult
phone_primary→Phone
dob→Date of birth · T65 date calculated
address, city, zip→Address · county resolved for plan availability
vendor_score→Ignored, Magellan scores these itself
9 duplicates found. 6 match existing households by phone, 3 by name and address. They will be merged into the existing record rather than creating a second file, and the new source will be added to their history.
Today's working list
10 pulled by rule. The other 190 stay out of your way.
HOW THESE WERE CHOSEN
Turning 65 within 90 days, in a county where you are appointed with 3 or more plans, never contacted. Magellan pulls 10 a day so the list is finishable. The rest sit in the pool and keep getting nurture email until something changes.
3 selected
LeadSourceAge in poolFit
Ruth Ellen CallowayT65 on Jun 4 · Mecklenburg · (704) 555-0117T65 list · March2dHigh
Desmond & Ivy TraoreBoth T65 this year · Union · (980) 555-0142T65 list · March2dHigh
Part DPer enrollment, CMS capped$109—$55 yrs 2-6Monthly
Life pays a percentage of premium and is usually advanced. Medicare pays a flat amount per enrollment, capped by CMS, renewed monthly for years 2 through 6, and clawed back entirely on a rapid disenrollment. Because the two behave nothing alike, Magellan models them separately rather than averaging them into one number. Rates shown are illustrative. Enter your own from your carrier and IMO agreements.
PDFWhole Life underwriting guide142 pages · Rev 01/2026Current
PDFIllustration acknowledgmentForm GA-2204 · Rev 11/2024Check for update
XLSCommission schedule 2026Uploaded Jan 12Current
›Bulletins3 new since Mar 13 new
Mar 6
Underwriting
Accelerated underwriting limit raised to $2M for ages 18 to 50, effective Apr 1.
AFFECTS 2 OF YOUR CASESMarchetti and Kessling both qualify under the new limit and could skip the paramed if resubmitted after Apr 1.
Mar 3
Forms
NC replacement notice revised. Prior revision accepted through Jun 30.
Mar 1
Compensation
Q1 production bonus threshold confirmed at 12 applications.
Ask the carrier library
Age 80 for standard issue. A Table B rating does not change the issue age, but over age 70 with any table rating Guardian requires a full paramed and an APS regardless of face amount.
Source:Whole Life underwriting guide, p. 34· Rev 01/2026
Answers come only from documents loaded here, and always cite the page and revision. If the guide is out of date, the answer is too. Confirm anything case-critical with your underwriter.
How the library stays current
1Bulletins by emailcarriers@providencewp.com auto-files everythingOn
3Quote and e-app feedsiPipeline, Firelight where the carrier allows it2 of 4
4Freshness checkFlags anything older than 12 monthsOn
Magellan does not log into carrier portals on your behalf. Most agent portal agreements prohibit automated access, and losing an appointment over a scraper is not worth the convenience.
Build a comparison
John Smith · life insurance · nothing here is calculated by Magellan, every value is read off an illustration you upload
1
Upload the illustrations
PDF, 2 to 4 of them
PDFGuardian_WL10Pay_Smith.pdf2.4 MB · 31 pages
Guardian · Whole Life 10-Pay Illustration GA-ILL-88412 · run Mar 3, 2026 Read
PDFGuardian_WL99_Smith.pdf2.2 MB · 29 pages
Guardian · Whole Life 99 Illustration GA-ILL-88413 · run Mar 3, 2026 Read
PDFMassMutual_WL100_Smith.pdf3.1 MB · 42 pages
MassMutual · Whole Life 100 Illustration MM-ILL-20871 · run Mar 4, 2026 Read
Drop another illustrationOr add what he already owns, so the comparison shows the whole picture
2
Are these actually comparable?
Checked before anything else
One mismatchTwo of three assumptions line up
Premium: $12,000 on all three. Matches.
Underwriting class: Preferred non-tobacco on all three. Matches.
Solve basis: the MassMutual illustration was run to a $400,000 face amount. The two Guardian illustrations were run to a $12,000 premium. Those answer different questions, and the cash value columns are not comparable until they match.
3
Check what was read
Every value confirmed by you before it reaches a client
Value10-PayWL 99MM 100Source
✓Annual premium$12,000$12,000$12,000p.2
✓Guaranteed death benefit$384,200$441,900$428,600p.6
✓Guaranteed CV year 10$104,600$92,300$89,700p.11
Guaranteed CV year 20$188,400$181,200$176,900p.11
Breakeven year, guaranteed111314p.11
7-pay limit$18,140$21,900$20,400p.4
Reduced paid-up at year 7$118,900$96,400$93,100p.14
3 of 9 values verified6 leftTwo values came back with low confidence. Open the page and check those first.
4
What matters most to John and Mary
Ask before you show numbers
5
What to include
Fewer rows decide faster
6
What kind of comparison
This changes which rows appear
Different rulesWhole life and IUL cannot share a value table. IUL guaranteed columns usually show the policy lapsing, and IUL current columns rest on an illustrated crediting rate constrained by AG 49-A rather than on a declared dividend. Shown side by side, the guaranteed view unfairly favors whole life and the projected view unfairly favors IUL. Magellan will build a structural comparison instead, comparing how each one guarantees, credits, charges, and gives access, with the value tables kept separate and labeled.
Resolve the mismatch and verify the remaining values first.
Filtered
Opportunities
0
Open
$0
Annualized premium
$0
Gross commission
$0
Weighted
Opportunity and next stepStageDaysAPCommission
Why opportunities end
137 closed opportunities · rolling 24 months · this is what sets your forecast percentages
31
The carrier ended it
$218,400 AP
42
The client ended it
$187,900 AP
19
They went dark
$74,300 AP
6
You ended it
$41,200 AP
Reasons
Excluding 14 that were never real opportunities
ReasonShareCountAP lost
Rated, client refusedCarrier · median day 3817$126,800
Cost, could not fit itClient · median day 2116$71,400
Went dark after recommendationDisappeared · median day 1913$52,100
DeclinedCarrier · median day 449$61,300
Spouse said noClient · median day 168$38,700
Bought from someone elseClient · median day 277$44,600
Went dark before discoveryDisappeared · median day 86$22,200
Postponed, not lostHeld · 11 have a wake-up date14$59,800
I let it slipYou · median day 524$28,900
What this sets
Placement rate by stage, recalculated as cases close
Discovery18%from 94 cases
Needs analysis28%from 81 cases
Recommendation42%down 5 pts this quarter
Application71%from 68 submitted
Underwriting82%from 68 submitted
Approved, as applied97%from 44 cases
Approved, rated90%still learning · 11 of 30
Committed, verbal given96%still learning · 19 of 30
The grey tick on each bar is where the rate sat a year ago. Rates marked still learning are held at a default and do not move the forecast until there is enough volume behind them. Three declines is not a trend.
What the pattern says
THE EXPENSIVE ONE
Rated offers refused are your single biggest loss, 17 cases and $126,800 of AP, and they die at a median of day 38 after you have done all the work. Two of the three most common conditions behind them are ones you could flag at fact-find. Pre-qualifying harder would cost you a few applications and save most of that.
THE FIXABLE ONE
13 went dark after the recommendation, a median of 19 days in. Your silence rule was written for exactly this and it started in January. Watch whether this number falls by summer.
WORTH REVISITING
Of 16 lost on cost, 5 came back within a year and 3 of those placed. Cost is often timing. All 16 should be in a nurture campaign rather than closed and forgotten.
Goal
Policies behind this number
0
Policies
$0
Annualized premium
PolicyPaymentsExpectedReceived
Where this month's commission goes
Set the split in Settings
Reconciliation is manual for now, and that is fine.
Confirm each payment against the carrier statement when it lands. Later this can read statements directly, but the value is in the checking, not the automation. Most agents never look, and short payments are more common than missing ones.
Goals and revenue
Everything here is built from opportunities. Nothing is typed in twice.
Forecast by stage
Probabilities learned from your own 214 closed opportunities
StageAP in stagePlacesGross compWeighted comp
WHERE THE FORECAST IS THIN
62% of your weighted pipeline sits in Application and Underwriting, which is healthy. But only $53,600 of AP is in the first three stages, and at your conversion rates that supports about 4 placements. You need roughly 9 more discovery conversations by June to hold pace through Q4.
Revenue received
Year to date
SourcePoliciesAmount
Life first year29$61,300
Life renewals183$13,400
Medicare initial18$8,700
Medicare renewals96$7,600
Bonuses and spiffs4$6,850
Chargebacks3-$9,450
Renewals are the quiet half of this. 279 policies you are no longer working paid $21,000 this year. That number only grows if the book stays in force, which is what the service side of Magellan is for.
How one opportunity becomes revenue
Smith Household · Guardian 10-Pay
Annualized premium$12,000
Carrier and productGuardian · Whole Life 10-Pay
First year commission rate95% of target
Target premium portion$7,900 × 95% = $7,505
Excess premium portion$4,100 × 3% = $123
Gross first year$7,628
Advance75% over 9 months = $5,721
Renewals, years 2 through 104% of AP = $480 per year
Chargeback window12 months from placement
Current stageApplication · 68% probability
Weighted to the forecast$5,187
On placement this moves from weighted pipeline to received, the advance schedule creates expected payments, and the chargeback clock starts. Nothing is entered by hand except the premium and the product.
Settings
Andy Fowler · Providence Wealth Partners
BackupNever backed up
Everything lives in this browser. Clearing your cache or resetting your browser profile erases it. A backup takes two seconds. Put the file in Google Drive or Dropbox and it survives a dead laptop.
Goal tracking
Annual incomeGross commission for the year. The breakdown below shows what is left after taxes and expenses.
Where each dollar goes
Monthly amounts, based on your income goal
SharePer monthHold
TaxesSelf-employment and income tax. Set this with your CPA.
Chargeback reserveHeld against advances that could reverse.
Take-homeWhatever is left. This is what the household lives on.37%$0$0 a year
Per month at goal
Gross commission$0
Set aside for taxes, operating, leads, reserve$0
Take-home$0
Magellan tells you the number. Moving it is still on you, and it should move to real accounts rather than living as a note in a CRM. None of this is tax advice.
What your business is made of
Activity guideWhat the income goal means in calls and conversations
Change the income goal and these move. This is the part you can actually schedule, since nobody controls commission directly but everybody controls how many conversations they start.
Carrier spiffs and bonuses
Quarterly contests and production bonuses. Magellan counts your placed cases against each one and adds what you are on track to earn into your income picture.
Other targets you want to watch
Optional. Income is the goal that drives everything above. These are separate counts you might also want to hit, and they show as progress on Home once you turn them on.
Annualized premium writtenTotal AP across your opportunities. Leave blank if you would rather only track income.
Policies placedLife placements and Medicare enrollments counted together, at placement.
Medicare enrollmentsCounted separately, because the season is compressed into ten weeks.
How commission counts
Recognize advanced commission atAffects the income dial and the forecast only. Allocations below are always taken off gross, since taxes and expenses come out of every dollar that lands.
Take-home rate37%Set by the allocations below
Take-home at goal$0per month
Forecast
Stage probabilitiesLearned from your closed opportunities. Override any stage manually if you disagree.
Phone and email
Clicking a phone numberRingCentral uses standard tel links. Turn on click to dial inside the RingCentral desktop app, then set it as your system default for TEL and CALLTO. Numbers are always copied to the clipboard as a fallback.
CalendarWhich calendar the icon opens, and where a scheduled meeting gets created. Magellan does not read your calendar back, it only hands off.
Clicking an email addressDesktop Outlook opens through mailto. The web option opens a compose window in the browser.
Products you write
These are the choices in the opportunity form. Rename, remove, or add your own.
Carriers and commissions
These live on their own screen now. Open Carriers under Reference in the sidebar to add carriers, products, and what each one pays.
Lines of business
Add the lines you write, then the carriers and quoting tools under each. They become one-click buttons on every opportunity of that type.
Pass values into a URL with {zip}, {state}, {age}, {first}, {last}.
Magellan fills them from the household before opening the tab. A plain URL just opens the site.
What shows on Home
Choose which sections appear on your Home screen. Sections with no data can hide themselves until there is something in them.
Hide empty sectionsOn, a section only appears once it has something to show. Off, you see the empty state so you know the feature is there.
How your follow-ups sound
GreetingHow you open. First names are filled in.
Sign-offHow you close.
Signature blockAdded under your sign-off.
Drafts you have editedEvery draft you change before sending is kept as an example of how you actually write. More examples, closer drafts.0
AI drafting endpointOptional. A Netlify Function URL that holds your API key. Leave blank and Magellan drafts from your own templates and past emails, which needs no key and costs nothing.
Reviews and service
Magellan watches your placed business and tells you when a household is overdue for a conversation. Turn off anything you do not want chased.
A review only counts once you log it. Use Log activity and pick Review, or the button on any household.
Sign-in
Change passwordSigns you out everywhere on this browser. There is no recovery, so write it down.
This sign-in runs in your browser, so treat it as a doorman rather than a lock. It keeps casual visitors out of your tool. It does not protect data from someone technical with access to this device. Your book never leaves this browser either way.
Rules
Silence thresholdDays before an active household appears on the silence watch.
Escalate to a call afterUnanswered emails on one request before Magellan asks you to pick up the phone.
Purge quote-stage health dataFor leads that never became clients.
Send an intake
John Smith · Guardian whole life · 34 fields needed, 29 already on file
1
How they answer
Typing is always available, whatever you pick
Voice intake is recorded, so the link opens with a plain-language consent screen before the first question. Anyone who declines gets the typed form automatically rather than a dead end.
2
Make it easier to use
Set now, and they can still change it themselves
3
What it looks like to John
Tap the size buttons
Providence Wealth Partners
Question 7 of 24 · about 6 minutes left
What medications are you taking, and how much of each?
Listening. Take your time, and read them straight off the bottles.
You said"Lisinopril, twenty milligrams, one a day"
Let me make sure I have this
Lisinopril 20 mg
Once daily · matched to the drug list
Every spoken medication is read back and matched against a drug reference before it is accepted. Anything that does not match cleanly is saved as what he said, flagged, and sent to you rather than guessed at. A wrong drug name on an application is worse than a blank one.
4
What comes back
Proposed values. You confirm before anything reaches an application.
✓Height and weight5'11" · 194 lbsMatched
✓Lisinopril20 mg dailyMatched
✓Atorvastatin40 mg dailyMatched
"Something for my thyroid, the small white one"UnmatchedAsk him
✓Primary care physicianDr. Ruben AlcottNew
Last physical"Sometime last spring"Needs a date
4 of 6 confirmed · 2 need a follow-up question
Nothing writes to the profile until you approve it, and nothing Magellan collects here becomes an underwriting answer on its own. It gathers, you verify, the carrier decides.
Their choice · larger text · no time limit · helper allowed
TR
Smith Family Irrevocable Trust
Irrevocable life insurance trust · executed June 14, 2019 Situs North Carolina · EIN 87-••••291 · drafted by Halloran & Pike
EntityOwnerBeneficiaryFunding incomplete
WHERE THIS STANDS
The trust owns John's Guardian policy and pays premiums from its own account. The one thing outstanding is the beneficiary designation on that policy, which still names Mary personally rather than the trust. Until that changes, the structure does not do what it was drafted to do.
Is it actually funded
Four things have to be true
✓Trust executed and EIN obtainedSigned June 14, 2019. EIN issued June 20, 2019.
✓Separate trust bank accountOpened at Truist, July 2019. Premiums are paid from it, not from John and Mary's joint account.
✓Policy ownership assigned to the trustGuardian change of ownership recorded January 14, 2025.
!Beneficiary designation updated to the trustStill names Mary Smith personally. The trust owns the policy but is not the beneficiary of it, so proceeds would pass outside the structure. This is the open item.
Funding status is a record of what has been done, not legal advice. Halloran & Pike drafted this trust and any change should go through them.
Crummey notices
Sent within 30 days of each gift
2026 · gift of $12,000 on Mar 13 beneficiaries · notices not yet sentDue Mar 31
2025 · gift of $12,000 on Feb 28Sent Mar 6, 2025 · signed acknowledgments on fileComplete
2024 · gift of $12,000 on Mar 4Sent Mar 11, 2024 · 2 of 3 acknowledgments on fileIncomplete
What the trust holds
POLGuardian Whole Life · John Smith$384,200 face · owned since Jan 14, 2025In force
$Truist trust checkingBalance $1,840 · last premium paid Mar 3Active
The existing policy was transferred into the trust on January 14, 2025 rather than issued to it. Federal rules pull a transferred policy back into the estate if the insured dies within three years of the transfer.
John is 54 and healthy, so this is a tracking item rather than a worry. It closes in January 2028 and Magellan will say so when it does.
Documents
PDFTrust agreement42 pages · executed Jun 14, 2019
PDFEIN confirmation letterIRS CP 575 · Jun 20, 2019
PDFChange of ownershipGuardian · recorded Jan 14, 2025
PDFCrummey notices 20253 letters, signed
Magellan tracks dates and documents for this entity. It does not give tax or legal advice, and none of the above substitutes for the drafting attorney.
Build a presentation
John Smith · $12,000 annual · four paid-up additions splits from Guardian
1
The designs
Same premium, different PUA weighting
DesignBase / PUAYr 10 guaranteedStatus
✓Heaviest baseLargest death benefit, slowest cash90 / 10$78,400Run Mar 9
✓BalancedGuardian's standard recommendation70 / 30$91,200Run Mar 9
✓PUA weightedFaster cash value, smaller death benefit60 / 40$104,600Run Mar 9
Maximum PUARuns $1,240 under the 7-pay limit50 / 50$112,900Near MEC
3 of 4 selected · all generated by Guardian's illustration software Mar 9
Agency identity stays fixed. Producer name, NPN, and licensed states follow whoever is logged in, so adding an agent does not mean rebuilding the template.
Providence Wealth PartnersCharlotte, North Carolina
Three ways to fund it
The same $12,000 a year, weighted three different ways. What changes is how fast the money becomes reachable and how much protection it buys.
Prepared for
John and Mary Smith
Andy Fowler · NPN 20418877 · Licensed in NC and SC
March 9, 2026
Accompanied by full Guardian illustrations for each design.
3
The package
Drag to reorder your pages
1◆CoverYour branding · navy and goldYours
2◆What we are solving forTheir goals, quoted from Feb 24Yours
3◆The three splits at a glanceValues quoted with illustration and page citedYours
4PDFGuardian design comparisonSupplemental illustration · generated by Guardian, 4 pagesUnaltered
8◆What happens nextYour branding · timeline and contactYours
Your pages carry your branding. Carrier documents pass through untouched, which is what keeps the supplemental comparison deliverable. Every basic illustration is included in full, so the supplemental never travels alone.
John Smith, 54 · Preferred non-tobacco · $12,000 annual · built from illustrations run Mar 3 and Mar 4
Showing guaranteed values only3 full illustrations attached
CarefulNon-guaranteed values are now visible. Each carrier illustrates on its own current dividend scale, so these columns are not comparable to each other and none of them are promises. Use them to discuss how a design behaves, never to rank carriers.
Guardian
Whole Life 10-Pay
Guardian
Whole Life 99
MassMutual
Whole Life 100
The contract
Annual premium
$12,000
$12,000
$12,000
Base to PUA split
55 / 45
60 / 40
65 / 35
Premiums payable
10 years, to age 64
To age 99
To age 100
Guaranteed death benefit
$384,200
$441,900
$428,600
Underwriting class assumed
Preferred NT
Preferred NT
Preferred NT
Guaranteed cash value
End of year 5
$41,800
$38,200
$36,900
End of year 10
$104,600
$92,300
$89,700
End of year 20
$188,400
$181,200
$176,900
Guaranteed paid up
Year 10
Age 99
Age 100
Non-guaranteed, current scale
Year 20 total value
$247,100
$258,400
$251,800
Current dividend scale
5.75%
5.75%
5.60%
Scale paid every year since
1868
1868
1869
If money gets tight
Reduced paid-up at year 7
$118,900
$96,400
$93,100
Premium offset possible
Not needed, paid up at 10
Year 17 at current scale
Year 19 at current scale
Breakeven year, guaranteed
11
13
14
MEC headroom
$6,140 under limit
$9,900 under
$8,400 under
Loan interest rate
5.00% fixed
5.00% fixed
6.00% variable
Access and riders
Loan provision
Non-direct recognition
Non-direct recognition
Direct recognition
Waiver of premium
Included
Included
Extra cost
Chronic illness access
Rider available
Rider available
Not offered
The company
AM Best
A++
A++
A++
Comdex
100
100
100
Where these numbers came from
Source illustration
GA-ILL-88412 Run Mar 3, 2026
GA-ILL-88413 Run Mar 3, 2026
MM-ILL-20871 Run Mar 4, 2026
Three ways this could go
Guaranteed values only
If John dies in year 3.
10-PayMary receives $384,200. Three years of premium paid in, $36,000.
WL 99Mary receives $441,900, the largest of the three.
MM 100Mary receives $428,600.
If he stops paying at year 7.
10-PayReduced paid-up policy worth $118,900 in death benefit, nothing further owed.
WL 99Reduced paid-up worth $96,400. Ten years of premium left unpaid.
MM 100Reduced paid-up worth $93,100.
If he needs $50,000 in year 8.
10-PayAvailable. Guaranteed cash value is about $82,000 by then, loan at 5% fixed.
WL 99Available. About $71,000, loan at 5% fixed.
MM 100Available. About $68,000, but the loan rate is variable and the policy uses direct recognition.
WHY THE 10-PAY
John wants funding finished before he retires at 64, and the 10-Pay is the only one of the three that guarantees it. He gives up $57,700 of guaranteed death benefit for that certainty. Written here so the reason survives the conversation.
This summary does not replace an illustration. All three full illustrations are attached to the Smith file and must be delivered and signed before or at application. Guaranteed values are contractual. Non-guaranteed values reflect each company's current dividend scale, are subject to change, and are calculated on assumptions that differ between carriers. Dividend history describes the past and does not predict the future. If any existing coverage would be replaced, North Carolina replacement rules apply and the required notice must be delivered.
Section
This section is part of the structure but is not built in this prototype.
Reference sections sit one level below the daily work on purpose. Most of what lives here should reach you
through the case you are working on or through Magellan, not by navigating to it.
How do you want to work this list?0 leads selected
You call through the batch, then it loops back to the first person in that batch before moving to the next group.
Anyone you actually reach, or who says no, drops out of the later passes either way.
Call queue0 of 0
Log activityPick who this was with
Follow-up
ToneLength
Record
Close this opportunity
Smith Household · Guardian 10-Pay · $12,000 AP
Stage when it endedUnderwriting
Days in that stage23
Days since created41
CarrierGuardian
Captured automatically. The same reason at Discovery on day 5 and at Underwriting on day 41 mean different things, so the stage matters as much as the reason.
What actually happened
Required
This is the only required field. The category below is proposed from what you write, and you confirm it. The note itself is never rewritten.
PROPOSED CATEGORYHigh confidence
Rated, client refused· The carrier ended it
Because you described a rating coming back and the client declining the revised offer rather than an affordability objection at recommendation.
Six broad categoriesNew ones are proposed as your notes cluster
Something new? If your notes keep describing something these six do not cover, Magellan will propose adding a category rather than forcing it into one of these. Nothing becomes permanent without your say-so.
Stored forever, never rewritten
Your note, word for word. The stage, the days, the carrier.
Stored with a date and version
The category you confirmed. Mar 9, 2026 · classifier v2 If it ever gets reclassified, you will see what moved and why.
What this changes
Rated and refused is now 18 of 137. Your Underwriting placement rate moves from 82% to 81%, and $17,100 comes out of the weighted forecast.
Guardian rated-and-refused now runs 3 points above your other carriers. Not yet enough cases to act on.
Reopen it any time. 5 of 16 cost losses came back.
New opportunityFrom the dashboard
Household
Who is it for
Product line
Carrier and product
Annualized premium
Stage
Expected close
2026
Suggested from your Guardian median: 34 days to issue plus delivery.
Next step
What this is worth
Target premium at 95%$7,505
Excess at 3%$123
Gross first year$7,628
Renewals, years 2 to 10$480 a year
If it places$7,628
At 68%, this stage historically places about 7 in 10$5,187
That second number is not what you will be paid. It is only this deal's share of the portfolio forecast.
Rates come from the Guardian schedule. Change them in Carriers.